02241 - 499-0 (Zentrale)

Ticket confiscated?

possible reasons:

  • your ticket is invalid
  • your ticket could not be read
  • ...

Choose your language:

further procedure:

  • contact us at abo@rsvg.de with the following information:

    • Mail-Subject: Ticket collection

    • the number of you subscription

    • the type of subscription (Germanyticket, student ticket, ...)

    • your first and last Name

    • your address

    • your telephone number

    • we will review your case and contact you

As long as you don't have a subscription card, please buy tickets regularly. Once the review process is complete, you will receive a refund if the error was ours.